FAQ

THE INSTAFACIAL® COLLECTION

What is difference between the diamond InstaFacial® and the InstaFacial® Collection?

The Diamond InstaFacial® is a multi-modality procedure that stimulates new collagen, elastin & hyaluronic production. The InstaFacial® Collection is composed of two innovative formulas inspired by the Diamond InstaFacial®, and are the debut products in Dr. Diamond's Metacine.

What is the difference between InstaFacial® Plasma & InstaFacial® Emulsion?

The InstaFacial® Plasma is a weightless serum with potent bioidentical human growth factors that mimic the transformative effects of platelet-rich plasma. InstaFacial®Plasma leaves the skin looking more lifted, firmer, tighter and more luminous. InstaFacial®Emulsion is a silky gel-creme formulated with time-released bioactive retinoids, lipopeptides, niacinamide & a complex of hyaluronic acid that accelerate cell renewal & support skin rejuvenation without irritation. When used together, the molecular synergy among the power molecules in both formulas deliver proven clinical efficacy & rapid results.

How do I know if the InstaFacial® Collection is right for me?

The products are youth-preserving, anti-aging treatments. Prevention is the best medicine & we recommend the InstaFacial®Collection for every skin 18 years or more.

How do I know if the InstaFacial® Collection products are good for my skin type?

The InstaFacial® Collection products are suitable for all skin types.  

Am I too young to be using the InstaFacial® Collection products?

InstaFacial® Plasma is suitable for all ages. InstaFacial® Emulsion contains retinoids & Dr. Diamond recommends waiting until the age of 18 before use.

How long will it take to see results?

When using the InstaFacial®Plasma + Emulsion together, your skin will look more hydrated, smoother, lifted & firmer within a few days. With continuous use, results increase exponentially. After 4-8 weeks, the InstaFacial®Collection is clinically proven to improve the appearance of crow's feet lines, under eye wrinkles, forehead wrinkles & overall skin radiance.

Were the InstaFacial® Collection products clinically tested?

Yes. Dr. Diamond was adamant about testing his formulas in an independent clinical trial. Twenty-eight women & seven men, with an average age of 55 years representing all skin types on the Fitzpatrick scale, replaced their current skincare regimens with the InstaFacial® Collection. Test subjects were evaluated at 4 weeks and 8 weeks & their skin was objectively graded by a clinical investigator using the highest standard of instrumentation, including a Cutometer MPA 380 to measure skin elasticity & a VISIA-CR camera to measure facial wrinkles, pigmentation, skin tone, texture & clarity. Test subjects also provided self-assessments.

Do I need to use both InstaFacial® Collection products together?

It’s not necessary to use the products together, however when used as a complete system, they will deliver faster & greater skin rejuvenation. The InstaFacial®Plasma contains bioengineered human identical growth factors that support skin repair & rejuvenate. The InstaFacial®Emulsion contains time-released bioactive retinoids, lipopeptides, niacinamide and a complex of hyaluronic acid that accelerate cell renewal without irritation.

When should I apply the InstaFacial®Collection products?

Apply the InstaFacial® Plasma on clean skin, twice daily, every morning & evening. In the evening, apply InstaFacial®Plasma & immediately follow with a layer of InstaFacial®Emulsion on top.

How long should the InstaFacial® Collection products last?

We recommend using one dropperful of InstaFacial® Plasma twice daily & two pumps of InstaFacial® Emulsion in the evening. The products typically last six weeks.

I have sensitive skin & don't use Retinol. Are the InstaFacial® Collection products safe to use?

The InstaFacial® Collection does not contain retinol. The InstaFacial® Emulsion contains a non-sensitizing retinoid ester, Hydroxypinacolone Retinoate. As compared to retinol it is non-irritating & it does not require metabolic conversion to function. Another ingredient, Myristoyl nonpeptide-3, mimics the effects of retinol without skin irritation. If you are sensitive to retinol, we recommend doing a small patch test with the InstaFacial® Emulsion before continuous use. We think you'll be pleased.

Is it OK to use the InstaFacial® Emulsion during the day?

We recommend using the InstaFacial® Emulsion in the evening.

Why is the InstaFacial® Plasma red?

The InstaFacial® Plasma is inspired by platelet-rich plasma, which is a key component of Dr. Diamond's InstaFacial® procedure. The Raphanus Sativus (Radish) Root Extract in the formula has anti-inflammatory & anti-oxidative properties.

Is it OK to combine InstaFacial® Collection products with other skincare products?

Yes, the InstaFacial®Collection is compatible with other skincare products. During the evening, we recommend applying InstaFacial®Plasma on clean skin & immediately follow with InstaFacial®Emulsion. You may find that you don't need additional products other than sunscreen, which we recommend daily after InstaFacial®Plasma. If you do use additional serum or a moisturizer, we recommend applying after InstaFacial®Plasma or InstaFacial®Emulsion.

Is it OK to wear InstaFacial® Plasma under my makeup?

Yes, absolutely. The products layer beautifully & provide the perfect canvas for makeup.

Is it OK to use InstaFacial® Collection products if I'm pregnant or nursing?

The InstaFacial®Collection & skincare products, in general, have not been clinically tested on pregnant or nursing women. We recommend checking with your OB/GYN.

Is it OK to use the InstaFacial® Collection products after a procedure?

InstaFacial®Plasma is supercharged with bioidentical growth factors; bioengineered epidermal growth factor (EGF) & insulin like growth factor-1 (IGF-1) promote the skin’s ability to repair & heal. A complex of five different growth factors & a copper tripeptide, among other scientifically proven ingredients, promote repair & healing after a procedure. InstaFacial®Emulsion contains retinoids, therefore we recommend waiting one-week post-procedure before use.

Is it OK to use InstaFacial® Collection products on other parts of the body?

Yes. The InstaFacial®Collection is effective for treating the visible signs of aging on the body, such as neck, chest, arms & hands.

What does "Molecular Synergy" mean?

Molecular Synergy is the science behind the InstaFacial®Collection; power molecules formulated to work together to produce faster & greater skin rejuvenation.

What are "bioengineered human identical growth factors"?

Bioengineered human identical growth factors are synthesized ingredients  that mimic the growth factors found in youthful human skin. Our InstaFacial®Plasma is formulated with a complex of growth factors including insulin-like growth factor, epidermal growth factor & fibroblast growth factor.

What are "bioactives"?

Bioactive refers to a substance's potential of having a biological effect. Bioactive molecules direct the repair & regeneration of major organs, such as our skin.

What are "retinoids"?

Retinoids are a class of compounds chemically related to Vitamin A. They help reduce the appearance of wrinkles & other signs of aging.

What is the differences between "Bioactive" and "Retinopro" Growth Factors?

Bioactive growth factors & peptides are cell signaling molecules. Our Retinopro Growth Factors is a complex of time-released, non-sensitizing bioactive retinoids & lipopeptides.

DO THESE PRODUCTS ABSORB INTO THE SKIN?

The epidermis acts as a protective barrier against external factors and prevents the entry of harmful substances into the body. However, it is not completely impermeable and can allow the absorption of certain molecules, including growth factors and peptides. The absorption of growth factors and peptides by the skin depends on several factors, such as the molecular size, charge, and lipid affinity of the molecules. Smaller molecules with a positive charge and high lipid solubility (affinity) have a higher chance of skin absorption, without the need to wound or injure the skin.Once absorbed, growth factors and peptides can interact with the cells in the skin and stimulate various processes. They can support collagen synthesis, cell turnover, and improve the overall health and appearance of the skin.

Are the InstaFacial® Collection products cruelty-free?

Yes, the formulas are not tested on animals.

Are the InstaFacial® Collection products vegan?

Yes, the formulas do not contain animal-derived ingredients.

Do you offer samples?

No, not at this time.

Payments & order status

What forms of payment are accepted?

Forms of payment include Visa, Mastercard, American Express, Discover or Diners Club credit cards, ShopPay, Apple Pay, Google Pay, Meta Pay, PayPal and AmazonPay.

How can I cancel or change my order?

Unfortunately, we are unable to adjust or cancel your order in most cases. We try to get your order to you as quickly as possible, so your order is processed immediately in our warehouse. In some cases, if you reach our customer service team immediately after submitting your order, we may be able to act quickly enough to change or cancel.

shipping

How much does shipping cost?

Standard shipping is free. If you'd like to expedite your shipping, fees are calculated during checkout based on your order details and shipping address.

When will my products arrive?

Packages sent standard shipping usually arrive within 4-7 business days of placing your order.

Where can I purchase Metacine?

Metacine is currently available on this website, via Instagram and Facebook and in-person at the Diamond Face Institute in Beverly Hills.

What countries do you ship to?

At this time, Dr. Diamond's Metacine is shipping U.S. only.

about dr. diamond's metacine

How do you pronounce Metacine?

Metacine /me•di•sən/ is pronounced like "medicine".

Who is Dr. Diamond?

Dr. Jason B Diamond, M.D., F.A.C.S. is a Beverly Hills-based double board-certified facial plastic surgeon sought after by A-list celebrities, Influencers & patients around the world & known for innovative procedures, natural aesthetics & a focus on transformative skin treatments. 

How can I book an appointment with Dr. Diamond?

The Diamond Face Institute is open 9am-5pm PST Monday through Friday. Please call 310.859.9816.

What is the Diamond InstaFacial®?

The Diamond InstaFacial® is an in-office multi-modality skincare treatment which utilizes a series of lasers & micro needling to activate the skin's regenerative molecules. A patient's own platelet-rich plasma is extracted & applied to skin to stimulate new collagen, elastin & hyaluronic acid production.

Do you work with Influencers and Content Creators?

Yes, we do. The best way to reach us is by Instagram Direct Message.